Refund policy

We want you to be satisfied with your purchase.

Returns:
You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items:
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Contact:
For any return or refund enquiries, please contact:
shopneatnest@yahoo.com